I'm producing for my daughter and son-in-law in Harlingen, TX. They just moved there and are desperately trying to get service setup. They have 3 children, in a new place with no pals and no internet or TV.
Albert Galvan is an “account government” detailed on my organization account. He refuses to deliver me by using a supervisor name and get in touch with facts. He has now frequently refused to provide corrected installation appointment dates and it has now managed to help keep us from transferring due to zero Internet service.
I referred to as this earlier Saturday to produce an appointment as well as the Girl I spoke with mentioned a tech would appear Thursday. Thursday will come and no tech. I phone plus a rep sees no appointment for a tech. Not simply did she lie and say she built an appointment for me she also didn't give me my $forty refund she mentioned she would give me for my lacking channels which i’ve had in excess of per month now.
would like i would have known Time Warner was a joke right before getting there service, Imagine i’ll go back to my aged service, i have never read any person converse so negative about a company that caters to the general public, i was suppose to find the other 3 bins every week back, practically nothing yet, can’t talk with anybody, no cell phone #s to connect.
Choosing a cable network enterprise that will supply you with high quality High Speed Internet services is determined by several varying elements. Less costly fees for ...
This is certainly unacceptable service. The TWC rep advised me this was a fresh plan that began up several weeks back.
The Europeans have sorted it out by authorities action to be certain there's no way these guys can lock in you in to some crap service for two yrs, discover it difficult to decide which load of junk to affix subsequent.
Initially, I was not designed mindful which i required to return their modem. I didn't set up it. TW delivered it (I’ve experienced 3 over 13 decades) And that i haven't any obligation to deliver it to them.
Your entire telecom services are consolidated on a single Invoice. Internet bundles or triple-Participate in package deal deals may help you save you plenty of income to justify the inconvenience of switching several of your existing services.
I am John’s daughter, Luann. I handle all of my father’s costs and this kind of. I manufactured an appointment for any technition to fantastic tune the digital adapter since we had troubles. This guy was so courtious to me and my father. He understood exactly what required to be done.He defined The brand Time Warner Internet Deals new Management and set the sound for my dad.
such as a abide by up contact to ensure we got set-up and ready to roll Using the Cable service. Stero Performing, Television set wonderful, Net Flix connection excellent.
time warner buyer service will be the worst I've at any time experienced. Supervisors do not know how to solve problems and provides purchaser service quantities that are not active. I refuse to create an extra month to month payment when waiting around on Time Warner for getting their act together!!!
Tonight I acquired back again over the cellphone with Time Warner Purchaser Service, Push 1, press 2, push one, Press2, exactly what is your phone number associated with the account — and on and on and on. Finally attained somone and informed him why hop over here I had been calling. He said he would ship A further offer to me so I could ship the modem back again and it will get 2 to three times to acquire to me. I requested him to expedite the shipment simply because we were being occurring trip And that i didn’t need a box sitting on my again actions for 2 months! He mentioned that he couldn’t try this. I check here then requested to speak to the manager. He transferred me and not a soul aswered! I had been on that call for a complete of 18 minutes and after that hung up.
Upcoming I was advised the inside an hour, there could well be One more tech. Nobody came, not a soul known as. An individual known as my husband to convey It will be in between three-four today.